Dove Dress

Orders are processed within 72 hours of being placed.

• We provide free express shipping on all prepaid orders.
• A flat fee of Rupees 49 is applied on all Cash on Delivery orders.
• In case of 24hrs or same day delivery, the uber/porter charges are borne by the customer. 

Delivery times are as follows: 
The items are delivered within 5-8 days, in case of urgent requirement please reach out to the team on instagram. 

At Basata, your satisfaction is at the heart of everything we do. Each garment passes through a strict multi-layer quality check before it reaches you.

• You can exchange a product within 5 days of delivery directly using the website.
  Manage order> exchange my order
• If you’re not fully satisfied, you may initiate a return within 5 days of delivery.
• Refunds will be issued as store credit, so you can select another piece you truly love.
• Validity for store credit is lifetime.
• Mail us at care@basata.co.in to proceed for store credits.
• Please note: sale and discounted items are final sale and not eligible for returns.
• We do not offer cash refunds, as this helps us keep quality high and prices fair.
  
  Cancellation & Refund Policy: All order cancellations, whether before or after shipment, will be refunded exclusively as store credit. For cancellations after shipment, ₹300 will be deducted towards shipping and RTO charges. No refunds will be issued to the original payment method.
  
  

Manufactured & Marketed By: Basata Private Limited

Country of Origin: India

Impact:
Basata works closely with local fabric vendors and skilled artisans, uplifting their craft and supporting their families. Today, over 50+ individuals are directly or indirectly empowered through Basata — and it’s all possible because of you.

Your purchase doesn’t just bring style home… it brings opportunity, dignity, and growth to real people.

Thank you for being a part of this journey.